Confidentiality Statement, Disclaimer & Terms of Service
Confidentiality Statement
Your personal information remains strictly confidential. Written by a Pro (and its associate writers) will not share your data with anyone without your written authorization. Written by a Pro and its associate writers do not sell, rent or loan our client information to third parties for any reason.

Disclaimer
Written by a Pro and its associate writers and editors are not affiliated with any recruiting agency. Written by a Pro does not offer any employment guarantee or placement services. Written by a Pro provides quality résumé writing, composition, preparation and editing of career correspondence.
Clients are charged with the responsibility of providing Written by a Pro with truthful information. We prepare documents based upon the information provided by clients. Written by a Pro assumes absolutely no responsibility for any misrepresentation on the part of our clients.

Conducting the job search is the sole responsibility of the client. Written by a Pro (and its associates) shall under no circumstances be liable to client and/or any third party for any lost opportunity, indirect, special, consequential, incidental or punitive damages whatsoever.

Written by a Pro and its associate writers are not responsible for what happens to your personal information when you click through any of the links listed on our site and participate in other companies' promotions. The links appearing on the Written by a Pro website are offered as a courtesy to our clients. Any decision to contract with a company represented by a link on our web site remains the sole responsibility of the client. Written by a Pro makes no express or implied warranty for the products or services of other companies represented by a link on this site.

Written by a Pro and its associate writers reserve the right to refuse service to anyone who does not abide by the terms of service outlined herein.

Terms of Service
Payment must be made in advance of any writing or consultation services rendered. For the client's convenience, Written by a Pro offers credit card and electronic-check payment through PayPal. Please allow 3 business days to process electronic payments. Written by a Pro accepts certified checks and money orders for those who do not wish to participate in electronic payment processing offered through PayPal. For local customers, personal checks drawn on a bank in the greater Memphis-metropolitan area will be accepted. There is a $25 fee for any returned check. No documents will be processed without receipt of payment by one of the above-mentioned means.

Written by a Pro and its associate writers pledge to bring the person into the résumé. Each document is created for the individual needs of the client and is industry-specific. If a client has two or more diverse career objectives, two or more résumés may be needed--one for each targeted objective. Clients are ultimately responsible for proofreading all documents. Typos are corrected free of charge. Revisions cost extra. Clients must approve the final draft of any document before it is sent. For the protection of our clients' privacy, Written by a Pro will not send any documents to prospective employers, headhunters or anyone without the client's prior written approval.

Please keep your scheduled telephone interview appointment. If you need to cancel this appointment, we require 24-hours advance notification. Your initial telephone interview is included in the price of your résumé package. Clients are responsible for all long-distance charges related to their order. If it is necessary to conduct a second telephone interview to fill in a gap or fine-tune the details of job chronology or accomplishments, we charge $35 per hour with a ½ hour minimum charge plus applicable long distance charges.

 

We will fax you a draft of your résumé for feedback and/or approval. Final documents will not be faxed, emailed, mailed, or sent via courier without payment in full. No cash refunds are given. Customer satisfaction is guaranteed. We will work with you to correct any problems during the drafting process to ensure your satisfaction with your finished documents. Typos are corrected free of charge. Résumé revisions, revamping or updates are made at the rate of $35 per hour and fees vary depending on the scope of the project.

 

For clients of Written by a Pro we make this promise. If you allow us to create your résumé following our proven formula, we know you will get interviews. If after 30 days of actively distributing the résumé prepared by Written by a Pro you are not getting calls for interviews, let us know. Simply fax us your contact log showing 30 résumés distributed over a 30-day period to recruiters and qualified leads in your field of expertise. The log should contain the contact person's name and title, company name, complete address, phone, fax and email along with a job description from the position posted. We'll review your objective and summary of qualifications of the résumé prepared by us and offer suggestions for revisions based upon the target market for your résumé. We'll work with you to produce a résumé that gets results! - Sharla Taylor

 

Copyright © 2003 Sharla Taylor. All rights reserved. No portion of this website, or articles contained herein, may be reproduced or transmitted by any means: electronic, mechanical, photocopy, or other--except for brief quotations with proper credit given to author(s), without prior permission from the author(s).

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