USA Privacy Policy and Terms of Service

By purchasing Services from Written by a Pro (the Company), you (the Client) acknowledge that you have read and agree to abide by the terms and conditions in this statement. The terms “we,” “us,” and “our” refer to the Company. The words “you or your” refer to the Client, as a user of the Company’s Services.

USA Privacy Policy
Your personal information remains strictly confidential. The Company, Sharla Taylor (the Company’s Owner), and the Company’s Associate Coaches, Writers, Editors, and Administrative Staff (the Associates) will not share your personal data with anyone without your written authorization. The Company, its Owner, and its Associates do not sell, rent, or loan Clients' information to third parties for marketing purposes. It’s that simple. The data you enter when placing your order will be used for the Company's service delivery processes. We respect your privacy. Your payment details are processed by a secure payment processor, and we can only see the last 4 digits of your credit or debit card information.

In compliance with the European Union's General Data Protection Regulation (GDPR), the Company has listed a full disclosure of the types of personal data collected and stored, and how the data is used in our GDPR Privacy Policy published below the Terms of Service published on this webpage.

Terms of Service
Payment must be made in advance of any writing, editing, coaching programs, or consultation services rendered. For the Client's convenience, Written by a Pro (the Company) offers credit card and debit card payment. Please allow up to two (2) business days to process electronic payments. We also accept payment via PayPal. We no longer accept personal checks.

No documents will be processed without receipt of payment by one of the above-mentioned means, confirmation that you've agreed to the terms of service, and receipt of all required Client data (old resume, 3-5 job postings, completed responses to resume/LinkedIn profile development exercises). We cannot start projects with partial Client data. Projects are processed on a first-in, first-out basis.

We post all of our prices online. You know exactly what services you are paying for at the time you place your order. Prices are subject to change without notice as we run periodic sales and special promotions. Discount codes will have details and expiration dates posted. When you download the free career worksheet from the home page, we promise not to inundate your email with hundreds of marketing messages, only information related to job search and the Company's current services. If you do not wish to receive notice of sales promotions and job search tips, you may opt out of our subscriber list at any time.

To determine the Client's resume pricing category, calculate the Client's level of experience by the Client's cumulative years in the workforce. We offer quality services at fair prices based upon up-to-date industry standards and research. If you have any questions regarding resume packages or pricing, please schedule an appointment via https://calendly.com/writtenbyapro. We'd be happy to discuss which services align with your specific needs.

For Resume Writing Clients, the Company, its Owner, and its Associates pledge to tell each person's unique career story. Each document is created for the individual needs of the Client, is industry-specific, and is formatted to be compatible with Applicant Tracking Systems (ATS). If the Client has two or more diverse career objectives, two or more resumes may be needed: one for each target role. For optimum ATS performance, we recommend that the Client tailor their resume to suit the job requirements.

When the Client returns all requested information (including Client's old resume, 3-5 job postings, and Client's responses to the resume/LinkedIn development exercises, you will be assigned a project start date. We cannot start projects with partial information. Please allow 5-7 business days from the time all Client data is submitted to receipt of the first draft. Office hours are Monday through Thursday by appointment only. Priority rush services are available at a premium upcharge. After-hours appointments must be scheduled in advance to ensure we have a Writer or Career Coach available to meet your project deadline. We strive diligently to complete projects in a timely manner, and we ask for the Client’s collaboration (keeping scheduled appointments and completing the requested action items).

Resume Writing Clients, please keep your scheduled telephone consultation appointment. If you need to cancel an appointment, we require 48-hours advance notification in writing via email. One in-depth initial virtual Client interview meeting and two additional content development virtual meetings (via phone or WebEx) are included in the original purchase price of the Client's resume package, with a maximum of 180 minutes of cumulative virtual meeting time over the entire project lifecycle. Clients who require more than 180 minutes of virtual meeting time must purchase additional consultations in advance at a rate of $175 per hour with a 30-minute minimum charge ($87.50). Resume virtual meetings are for document development only. Career coaching calls are available for an additional charge. Clients are responsible for all long-distance telephone or SMS charges related to their order. 

Communication is key to timely project completion. To keep the Client's writing project on track, the Client should answer any questions the Writer submits to the Client promptly. Delayed responses to the Writer’s questions will cause a delay in the Client’s project completion. All revisions to documents must be submitted by the Client via email within 7 business days of receipt of the Client's first draft to avoid project delays and additional charges. If the Client is unable to review the document or provide feedback for revisions within 7 business days, please submit a written request via email to extend the Client’s project timeline within 3 business days of receiving the first draft from the Writer. If the Client fails to communicate with the Writer within 14 days of placing the order or fails to communicate revisions within 14 days from delivery of the first draft by the Writer, the Client's project will be closed and archived, no refund will be given, and a $100 reactivation fee will be charged to the Client to restart the Client's project. The reactivation places the Client in a new project queue as Writer serves Clients on a first-come, first-served basis. If the scope of the project changes from the Client’s original order, the Writer will advise the Client of additional charges and confirm in writing that the Client wants to move forward with the expanded scope of work. We require the Client's written approval of final drafts and receipt of payment in full before final documents are emailed to the Client.

Due to the time invested by the Company's Writer and Editor to create custom resumes/CVs, social media profiles, and career correspondence, we do not offer cash refunds. Credit card orders canceled by the Client in writing within 24 hours of placing the Client's initial order and before any work has begun on the Client's project are eligible for a credit card refund minus the cost of the credit card processing fees, which will be withheld by the Company to cover the cost of processing the transaction. Once 24 hours have transpired from the time the order is placed by the Client or work has begun on the Client's project by the Company's Writer or Editor, no monetary refunds are given, without exception.

Customer satisfaction is our top priority. We will work with you to correct any problems during the document development process to ensure your satisfaction with your finished document(s). In 25+ years of business, we've developed an efficient resume writing/editing process, and we'll walk you through the process step-by-step. We ask that each Client complete any action items assigned before the Client's next scheduled appointment. Client's initial order includes two rounds of revisions for one targeted resume during the Client's document development process.

​Although we do have extensive quality controls, including an editorial checklist, the Client is ultimately responsible for proofreading all documents. Typographical errors are corrected free of charge. Resume revisions or updates beyond the two rounds of revisions in the initial order cost extra, and additional fees apply, depending on the expanded scope of work on the Client's project.

It is the sole responsibility of the Client to proofread and approve the final draft of each document. For the protection of our Client’s privacy, the Company will not send any documents to prospective employers, recruiters, or anyone else without the Client's express written consent, and additional fees for submission of documents to approved people will apply. 

Each service level (bronze, silver, gold, and platinum) includes a list of included items in the product description. Should the scope of the project exceed the items included in the Client's original order, the Client will be billed for additional writing/editing services requested. Clients must submit a written change order via email and pay for the additional writing/editing services in advance. 

We're often asked. "What if a job seeker decides to pursue a different career path?" We can reslant the Client's resume to support the Client's new career trajectory for an additional fee. There is a special project option for returning Clients only to retarget the resume to add a new job target. Ask for a quote based on the scope of work you require.

We're also asked, "What if three or four years later I need to update my resume created by Written by a Pro to show my current work experience?" We're happy to help and have worked with entire families since 1993. Returning Clients use the service option called Special Project for resume updates and/or retargeting. Ask for a quote before placing your order. Clients can purchase an annual Resume Update Membership for $350 per year to ensure the Client's resume stays current, so that Clients are ready for unexpected opportunities. We do not offer resume modifications (resume revisions, resume retargeting, or resume revamping services) for resumes created by another company or for new Clients. (See editing services for new Clients if all you require is line editing without any new content creation.)

60-Day Service Guarantee
For Clients who purchase a new resume writing package, we make this promise: If, after 60 days of actively distributing the unaltered resume prepared by Written by a Pro (the Company), you are not getting calls for interviews, we will rewrite/revise your resume one time absolutely free. Simply email us your resume submission log showing at least 30 resumes distributed over 60 days to recruiters and qualified leads in your field of expertise. Your resume submission log should include the contact person's name and job title, the employer's company name, phone, email address, the text of the job posting copied into a Microsoft Word file, and the hyperlink to the job posting. The reason the Company requires a Microsoft Word copy is that hyperlinks expire once the employer is no longer accepting applications.

The Company will review your career goals and summary of qualifications in the resume prepared by Written by a Pro and collaborate with you to revise/rewrite your career profile and experience once within the first 60 days following the Client's purchase. The Client's resume submission log enables us to address issues in resume content and job search strategies. Without this information, the Company cannot rewrite the Client's resume.

Many factors of resume performance are analyzed that are beyond the Company's control:

  • Does your experience meet the minimum requirements of the job posting?

  • Are there gaps in your employment? 

  • Could ageism be a factor?

  • What is the economic outlook for your chosen industry and role?

  • Are there few or plenty of jobs in your field? 

  • What are your references saying about you?

  • If you have a common name, does a credit report reveal another person's information that does not match your information?

  • Have you run a background check to see if another person's criminal convictions are incorrectly included in your background report?

  • Are there any other factors to consider, such as prior terminations for cause, criminal convictions, no legal right to work in the USA, or language barriers? 

  • Have you used AI to generate your resume or cover letter? The employer's ATS may detect AI use and reject the application.

In more than 25+ years of business, Sharla Taylor (the Owner) of Written by a Pro (the Company) has rarely had to rewrite resumes that were underperforming, and the factors above can contribute to the resume’s underperformance.

Editorial Review Services
The Company offers Editorial Review Services for budget-minded job seekers. We'll review the Client's existing resume and provide editorial advice and actionable insights on how the Client can improve their job search documents. Please be advised that editing services are not covered under the 60-day Service Guarantee because the Company cannot guarantee the performance of a resume, cover letter/e-note, or LinkedIn profile that the Company did not create. However, 50% of editorial review services can be applied to the purchase of any new resume package within 30 days of the editorial review. This is the Company's lowest-price service level, which is intended to help people who may not have the financial resources to purchase a new resume package. Please note: Editorial Review Services do not include any new design/layout or any new content creation by the Company.

Career Coaching Services
Written by a Pro’s Career Coaching Service is a co-active professional relationship designed to guide the Client in developing and implementing a productive job search. Sharla Taylor (the Owner) is a certified career coach, job search strategist, interview coach, and networking expert who trained under three bestselling authors and career coaches. Sharla has been helping executives and mid-career professionals advance their careers for 25+ years. Your career coaching sessions will be customized to meet your unique needs. Sharla Taylor is available by appointment only to discuss career planning, goal setting, job search strategy and action plans, professional branding, networking introduction development (aka elevator pitch), networking strategy and outreach messaging, LinkedIn strategy and functionality, interview preparation, and job offer evaluation.

Career coaching does not guarantee employment; however, most of our Clients land their next job within 6-24 weeks. Some Clients land faster, and some land slower, depending on the Client's unique situation and the current state of the job market. It is incumbent upon the Client to actively participate in the job search process, including networking and applying for positions where the Client meets the requirements and qualifications set by the prospective employer. We ask Clients to honor scheduled appointments. If a Client needs to reschedule or cancel an appointment, we require 48 hours’ advance notification to avoid being charged the full fee for the missed appointment. We ask Clients to track their job search activities weekly as part of the coaching process. Written by a Pro (the Company), its Owner, and its Associates cannot guarantee the Client interviews or employment as job market conditions vary, but we are dedicated to providing up-to-date information so that Clients can make wise choices in their job search.

Company Use of Tools and Resources

The Company, its Owner, and its Associates may utilize a variety of research tools, software, resources, and methodologies in the development and completion of the Client’s Project. This includes but is not limited to AI, specialized software, digital platforms, and other professional instruments deemed appropriate for the task at hand. The specific tools used may vary depending on the nature of the Project and the Company's professional judgment. These tools, software, resources, and methodologies are used to enhance efficiency, accuracy, and overall project outcomes. They strengthen our ability to develop powerful, targeted value propositions by connecting your specific achievements to industry challenges, company initiatives, and market developments. No personal identifying information (names, contact details, or personal data) is ever uploaded to ensure maximum privacy protection.

Election Requirement: Client must make an election regarding the Company's use of tools, software, resources, and methodologies described above by selecting one of three options: (1) Full Professional Content, (2) Anonymized Processing, or (3) No AI Processing. The Client can make their choice known by sending an email to writtenbyapro@msn.com within 24 hours of the Client placing an order for services.

Default Election: If no election is made by Client, Option 1 (Full Professional Content) will automatically become the default selection, thereby authorizing the Company to use all tools, software, resources, and methodologies described above, while excluding all of the Client's personal identifying information.

Option 1: Full Professional Content (Default)

  • Includes: Work history, employers, universities, and achievements

  • Excludes: All personal identifying information (The Client's name, address, phone, email, and LinkedIn profile are not shared.)

  • Benefits: Comprehensive industry analysis, targeted value propositions aligning your experience with specific opportunities

Option 2: Anonymized Processing

  • All identifying details removed (e.g., "[Fortune 500 Tech Company]" instead of actual employer’s name)

  • Limitations: Reduced industry-specific analysis, less precise targeting, and limited competitive positioning

Option 3: No AI Processing

  • No Client information processed through AI platforms

  • Limitations: Reduced pattern analysis and limited insight into industry trends, which negatively impact document content development and interview presentation strategies

Limits of Liability
Please read the full disclaimer below. When you (the Client) sign your contract for services, you acknowledge that you've read the entire Terms & Conditions on this webpage. The Company, its Owner, and its Associates are not affiliated with any social media company, literary agency, or publishing house. That's the short version, but we want Clients to be fully informed.

The Company, its Owner, and its Associates do not offer any employment guarantees or job placement services for Clients. Written by a Pro (the Company) provides quality writing, editing, and coaching services, and the Company prepares documents based on the information provided by the Client, who must provide accurate and truthful information. The Company, its Owner, and its Associates assume no responsibility for any misrepresentation by the Client.

Although the Company offers job search strategies and coaching programs, the Client is solely responsible for conducting their job search. It is incumbent upon the Client to apply for positions for which they meet the requirements of the prospective employer and are well-qualified for. At the request of the Client, the Company offers a valuable career worksheet (a Fit/Gap analysis) to help you determine how you match the employer's selection criteria. Written by a Pro (the Company) and Sharla Taylor (its Owner), and the Company's Associates shall under no circumstances be liable to the Client and/or any third party for any lost opportunity, indirect, special, consequential, incidental, or punitive damages whatsoever.

Career Coaching Clients: Coaching services are not to be construed as or considered a replacement for any legal advice, psychotherapy, or medical advice, all of which require a licensed practitioner. Clients are responsible for making their own career decisions and generating results from implementing the job search strategies and tactics discussed in coaching sessions. The Company, its Owner, and its Associates shall under no circumstances be liable to the Client and/or any third party for any lost opportunity, indirect, special, consequential, incidental, or punitive damages whatsoever.

Author Assistance Clients:
Written by a Pro's Author Assistance Services offer quality critique services and editing services at the level selected by the Author. The Company, its Owner, and its Associates pledge to help you, the Author and Client, take your project from concept to completion, or we can assist you at any point in the writing or editing process. You decide when and how much editorial assistance you require. The Author retains all rights to their intellectual property. The Author’s writing is kept in the strictest confidence. The content of the manuscript is the sole responsibility of the Author. The Company, its Owner, and its Associates assume absolutely no responsibility for any misrepresentation or misstatement of fact in the Author's manuscript. Submission of manuscripts to agents and publishers is the sole responsibility of the Author. The Company, its Owner, and its Associates make no guarantee of acceptance of the Author's work by any literary agency or publishing house. The Company, its Owner, and its Associates shall under no circumstances be liable to the Author, Client, and/or any third party for any lost opportunity, indirect, special, consequential, incidental, or punitive damages whatsoever.

For Author assistance and coaching via teleconference, we have separate pricing for non-technical versus academic, medical, or technical work. Fees for telephone consultations are detailed in your Author’s contract. Authors, please keep your scheduled telephone consultation appointments. If the Author needs to cancel an appointment, we require 48-hours advance notification in writing (email is acceptable) to avoid being billed for the telephone consultation. Authors/Clients are responsible for all long-distance and SMS charges related to the Author's/Client's project. 

Force Majeure: The Company, its Owner, and its Associates are not liable for any costs or damages due to delay or nonperformance arising out of any cause or event beyond its control, including, without limitation, cessation of services hereunder or any damages resulting therefrom to the other party as a result of a pandemic, severe illness, or injury resulting in hospitalization, natural disaster (fire, earthquake, hurricane, flooding, or other act of God), government action, utility power outage or other mechanical failure, computer virus or computer malfunction, or telecommunications disruption.

Notice to All Clients: LinkedIn® is a registered trademark of LinkedIn Corporation and its affiliates in the United States and/or other countries. The Company, its Owner, and its Associates do not have a relationship or affiliation with, sponsorship, or endorsement by LinkedIn Corporation. No content on the Company's website has been authorized by or represents the views or opinions of LinkedIn or LinkedIn personnel. Because we believe LinkedIn is the premier social media platform for professionals, we offer LinkedIn profile writing as an add-on service to Clients to optimize Clients' online presence. Sharla Taylor (the Owner) is a Certified Career Enlightenment LinkedIn Writer (CCELW) and Social Media Job Search Strategist (SMJSS). The Company, its Owner, and its Associates make no guarantee that the Client’s LinkedIn profile will result in the Client securing employment. Our experience has proven that LinkedIn is a powerful marketing and networking tool for professionals, whether or not the Client is seeking employment. As with all social media content, the Company cautions Clients not to share too much personal information online. Verifying the content of your LinkedIn profile or any other social media profile or posting is the sole responsibility of the Client. If the Client experiences technical difficulties using LinkedIn, you can schedule a pre-paid LinkedIn coaching session with Sharla Taylor to walk through the process of posting your content, joining groups, or setting job alerts, etc. Due to LinkedIn's privacy and security practices, the Company, its Owner, or its Associates cannot log into a Client's LinkedIn account.

Disclosure of Material Connection: The Company is affiliated with several outside affiliates that provide job search and career management resources. We promote these affiliates' products and services because we know the content is excellent and the advice is sound. The Company promotes many books and resources written by a variety of authors. For some of these resources, we make an affiliate commission on the sale of the product or service. For other products and services, we don't make a penny. We simply want to provide job seekers with a variety of resources at different price points. The Client chooses which resources are right for them. We are disclosing this in accordance with the Federal Trade Commission's 16 CFR Part 255: "Guides Concerning the Use of Endorsements and Testimonials in Advertising."

Written by a Pro (the Company), its Owner, and its Associates are not responsible for what happens to Client's personal information when the Client clicks through any of the links listed on our site and participates in outside vendors' promotions. The links appearing on the Written by a Pro website are offered as a courtesy to our Clients. Any decision to contract with an affiliate with a link on the Company's website is the sole responsibility of the Client. While the Company only lists products and services we believe are the best in the careers industry, the Company, its Owner, and its Associates make no express or implied warranty for the products or services of companies represented by a link on this website. 

Written by a Pro (the Company), its Owner, and its Associates reserve the right to refuse service to anyone who does not abide by the Company’s Terms of Service outlined herein.

Copyright © 2000-2026 Sharla Taylor. All rights reserved. No portion of any web content, including blogs, articles, presentations, or images posted on this website or any other social media website, may be reproduced by any means: electronic, mechanical, photocopy, or otherwise, without prior permission from Sharla Taylor.
Exception: We would be happy for you to share hyperlinks to Sharla Taylor's blogs on social media as long as proper credit is given to the author (or authors) and the entire unabridged article is shared.

GDPR Privacy Policy

Written by a Pro (the Company) is committed to protecting the privacy of its users. This Privacy Policy is designed to help you (the Client) understand what information the Company gathers, how we use it, what we do to protect it, and to assist you in making informed decisions when using our Service or Services. Unless otherwise indicated below, this Privacy Policy applies to any website that references this Privacy Policy, any Company website, as well as any data the Company may collect across partnered and unaffiliated sites. For purposes of this Agreement, service or services, whether capitalized or in lower case, refers to the Company’s virtual events on Webex, its coaching, writing, and/or editing services, which can be accessed via our website at https://www.writtenbyapro.com, or digital programs accessed through a Learning Management System via desktop or mobile devices. The terms “we,” “us,” and “our” refer to the Company. The term “you” refers to Client, as a user of the Company’s Services.

I. Consent By accessing our Service, you accept our Privacy Policy and Terms of Use, and you consent to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy. In addition, by using our Service across partnered and unaffiliated sites, you are accepting the policies and practices described in this Privacy Policy. Each time you visit our website, or use the Service, and any time you voluntarily provide us with information, you agree that you are consenting to our collection, use, and disclosure of the information that you provide, and you are consenting to receive emails or otherwise be contacted, as described in this Privacy Policy. Whether or not you register or create an account with us, this Privacy Policy applies to all users of the Company's website and the Company’s Service.

II. Information We Collect We may collect both “Non-Personal Information” and “Personal Information” about you. “Non-Personal Information” includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit, and the number of clicks. “Personal Information” includes information that can be used to personally identify you, such as your name, address, and email address. In addition, we may also track information provided to us by your browser or by our mobile application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We use this information for, among other things, the operation of the Service, to maintain the quality of the Service, to provide general statistics regarding use of the Service, and for other business purposes. We track this information using cookies, or small text files that include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal Information about that user and keep a record of the user’s preferences when utilizing our Services, both on an individual and aggregate basis. The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser. Persistent cookies can be removed by following your Internet browser’s help file directions. If you choose to disable cookies, some areas of the Service may not work properly.

GDPR Disclosure - Written by a Pro's website collects and uses data for the following purposes:

  • Website Analytics: conversion tracking and number of page views (cookies and usage data).

  • Contact Forms and Mailing Lists: personal data such as email address, first name, last name, and questions or comments are used to contact you regarding services or virtual events (data usage and storage).

  • RSS Feed Management: When you subscribe to our blog, we receive personal data, including first name, last name, and email address (cookies and usage data). 

  • Content Commenting: For comments to our blog, we manage personal data directly, such as email address, first name, last name, and comments. On Written by a Pro's Facebook page and on the Owner's and the Company's LinkedIn pages, posts, and articles, we track comments, likes, shares, saves, personal data, cookies, and general usage data, such as the number of people the post reached and the number of comments.

  • Customers' Document Management: We perform offline backup and storage of personal data contained in the job search documents and career correspondence we prepare for you, as specified by the level of service you select.

  • Order Management and Payment Processing: We have a secure payment processing system that tracks various types of data, such as first name, last name, billing address, city, state, zip code, country, credit card information, phone number, and amount and type of service purchased. We only see the last 4 digits of your credit card on the order report we receive. If you place your order through PayPal, we receive your first name, last name, billing address, city, state, zip code, country, type of service, and amount purchased in U.S. currency. Both of these payment processors adhere to the PCI Security Standards Council's standards to ensure the secure handling of your payment information.

  • Hosting and Backend Infrastructure: Our website host tracks data such as the number of page views, unique visitors, and search engines. We do not receive any specific user information when you visit our site, unless you provide it to us.

  • Interaction with External Social Networks and Platforms: Including the Facebook like button and LinkedIn like button (cookies and usage data for the number of likes are tracked).

  • Interaction with Webex or any other virtual meeting platform: Your name and email address are collected when you register for any event. By signing up on LinkedIn or through writtenbyapro.com, you consent to receive reminder emails a few days before the event, the day of the event, and one hour before the event. All virtual meetings are restricted to people who have registered at least 24 hours before the event. No one is allowed to enter the meeting room without registering in advance.

  • Interaction with learning management systems: Your name and email address are used to enroll you in digital coaching programs and courses hosted on a separate learning management system (LMS) for delivering the digital coaching program or training materials to the Client. The LMS company will not share Client information with any other company except Written by a Pro.

  • Collecting Sales Leads, Managing Contacts, and Sending Email and LinkedIn Messages: Email service providers such as Gmail, Outlook(Live), and DMs on LinkedIn collect and store your first name, email address, and the content of your message. Our email server generates a general report with abuses, bounces, clicks, opens, sends, and unsubscribes. 

  • Commercial Affiliation: Personal data such as email address, first name, and last name will be transmitted to an affiliate company when you click through any of the affiliate links on the Gold Member Page or any other customer resource page. Please read the disclosure of material connection and limitation of liability of personal data transfer to affiliate companies on this page.

  • Spam Protection: Sender's first name, last name, and email address are analyzed to determine if the message is sent by a known or unknown email contact.

III. How We Use Information We Collect

Personal Information: In general, we do not sell, trade, rent, or otherwise share your Personal Information with third parties without your consent. We may share your Personal Information with vendors and other third-party providers who are performing services for the Company such as our editor or LMS provider. In general, the vendors and third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide for the Company. For example, when you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, you consent to our collecting and using such personal information for that specific purpose, including by transmitting such information to our vendors and their service providers performing these services for the Company. However, certain third-party service providers, such as payment processing services, have their own privacy policies regarding the information we are required to provide to them to use their services. For these third-party service providers, we recommend that you read their privacy policies so that you can understand the manner in which your Personal Information will be handled by such providers. In addition, we may disclose your Personal Information if required to do so by law or if you violate our Terms of Use. Non-Personal Information: In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze patterns of use of the Service. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information, and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers, and other third parties at our sole discretion.

IV. How We Protect Information

We implement reasonable precautions and follow industry best practices to protect your Personal Information and ensure that such Personal Information is not accessed, disclosed, altered, or destroyed. However, these measures do not guarantee that your information will not be accessed, disclosed, altered, or destroyed by a breach of such precautions. By using our Service, you acknowledge that you understand and agree to assume these risks.

V. Your Rights Regarding the Use of Your Information

You have the right at any time to prevent the Company from contacting you for marketing purposes. When we send a promotional communication to you, you can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. Please note: notwithstanding the promotional preferences you indicate by either unsubscribing or opting out in the Settings section of the website, we may continue to send you administrative emails, including, for example, periodic updates to our Privacy Policy.

VI. Website & E-Commerce Platform

Squarespace is the Company's e-commerce platform that enables us to provide services to you, the Client. Your Client information, including personal information, may be stored on the order intake on Squarespace and on our secure payment processor server. By using the Service, you consent to any collection, disclosure, storage, and use of your Personal Information in accordance with Squarespace’s privacy policy available at https://www.squarespace/privacy. Our digital coaching programs are hosted on LLMs that have their own privacy and security policies. If you’d like to read their privacy policies and terms of service, we can provide the links to the LLMs upon written request from the Client via email.

VII. Links to Other SaaS Platforms for Service Delivery

As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Company’s Service. Therefore, this Privacy Policy does not apply to your use of a third-party website accessed by selecting a link via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before using them.

VIII. Age of Consent

By using the Company’s Service, you represent that you are at least 18 years of age. 

IX. Changes to Our Privacy Policy

The Company reserves the right to change this Privacy Policy and our terms of use at any time. If we decide to change this Privacy Policy, we will post these changes on this webpage so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Any such modifications become effective upon your continued access to and/or use of the Service five (5) days after we first post the changes on the website or otherwise provide you with notice of such modifications. It is your sole responsibility to check this website from time to time to view any such changes to the terms of this Privacy Policy. If you do not agree to any changes, if and when such changes may be made to this Privacy Policy, you must cease access to this website. If you have provided your email address to us, you give us permission to email you for the purpose of notification as described in this Privacy Policy.

X. Merger or Acquisition

In the event Written by a Pro (the Company), Squarespace, or our secure payment processing service undergoes a merger or acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of the Company, Squarespace, or the secure payment processing service used by the acquirer of the Company may continue to process your Personal Information as set forth in our Company’s Privacy Policy. If our information practices change at any time in the future, we will post the policy changes here on this webpage so that you may opt out of the new information practices. We suggest that you check this Privacy Policy periodically if you are concerned about how your information is used. 

XI. Email Communications

We will send you service-related announcements on occasion when it is necessary. For instance, if our Service is temporarily suspended for maintenance or a new enhancement is released that will affect the way you use our Service, we may send you an email. Generally, you may not opt out of these communications, which are NOT promotional in nature. Based upon the personal information you provide to us, we may communicate with you in response to your inquiries to provide the Services you request and to manage your Client account. We will communicate with you via email or telephone. We may also use your personal information to send you updates and other promotional communications. If you no longer wish to receive promotional messages, you may opt out of receiving promotional communications by following the instructions to unsubscribe included in each update or communication.

​XII. Contact Us and Withdrawing Consent

If you have any questions regarding this Privacy Policy or the Terms of Service or standard operating practices of this Company and this Website, or wish to withdraw your consent for the continued collection, use, or disclosure of your Personal Information, please contact us by sending an email to writtenbyapro@msn.com.

Last Updated: This GDPR Privacy Policy was last updated on September 10, 2026.